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Keep your customers updated at every step

Send timely order and delivery updates through Email, WhatsApp, and SMS, keeping customers informed from dispatch to doorstep.

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A better post-purchase experience

Keep customers in the know, all the way to their door

Turn the wait for a delivery into a reason to trust your brand. Send helpful order updates through the channels your customers use every day.

Order confirmed

We’re getting your order ready

On its way

Your package has been dispatched

Out for delivery

A little patience — it’s almost there

Updates sent at the right time

No more guessing. No more “where is my order?”

Let shoppers know when their order is confirmed, shipped, out for delivery, or safely delivered. Timely updates answer the questions customers would otherwise need to ask your team.

Order confirmedShippedOut for deliveryDelivered

Thoughtful updates, made for your brand

Make every delivery message feel helpful, personal, and unmistakably yours.

WhatsApp
Email
SMS

Meet customers on their channel

Send delivery updates by WhatsApp, SMS, or email, so customers can stay in the loop in the way that suits them.

A note from your store

YOUR ORDER IS ON ITS WAY

Great news, Maya! Your order is on its way. Track your delivery below.

Track my order

Make every message feel like you

Use friendly, on-brand messages that sound like your business—not a courier update. Add a clear next step to help customers follow along.

Your delivery, at a glanceOn track

ORDER #SP-2048

Arriving soon

OrderedOn its wayDelivered

Keep the whole journey clear

Give customers an easy way to check what’s happening next, helping them feel confident from checkout to doorstep.

Less uncertainty for shoppers.Fewer where is my order queries.

Frequently Asked Questions

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