When a shipment fails, our AI agent contacts the customer via phone or message, resolves the issue, and updates the courier automatically without manual work.
NDR Autopilot
When a delivery doesn’t go to plan, your AI agent takes the next step—reaching the customer, understanding what happened, and helping get the order back on its way.
Needs your attention
Failed deliveries, moving toward resolution
Order #SP-2048
Customer unavailable
AI agent is following up
A natural conversation, in the customer’s language
See undelivered orders in one clear place while the agent follows up with customers by phone or WhatsApp. It asks what went wrong and helps resolve common issues—so more orders get another chance to reach their destination.
Make it easier for customers to respond, while your people focus on the work that needs a personal touch.
A quick call with your customer
Friendly, natural, and to the point
The AI agent can call or message customers, understand their response, and guide them to a simple solution—without a scripted, robotic experience.
Speak their language
A more comfortable conversation
And more Indian languages
Help customers feel understood by speaking with them in multiple Indian languages, including Hindi, Tamil, Bengali, Telugu, Marathi, and Kannada.
Let the agent handle routine customer follow-ups and common delivery fixes. Your team can spend more time helping customers who need a human touch.